The following Résumé provides an overview of skills and selected experience.
The Professional Portfolio below provides a detailed review of skills and experience.
A recruiter told me that it was not possible to adequately communicate my experience in a short Résumé.
The Professional Portfolio provides a detailed review of my skills, projects, and accomplishments.
It also includes copies of my Résumé structured for three key skill areas.
An enthusiastic, self-directed, operational executive leader focused on creative problem solving to identify, create, plan, and implement exceptional quality in products and processes. Referred to as “the epitome of the Right Hand Man.” Thorough research and analysis to troubleshoot operational and technical problems and to evaluate risk and opportunities. Concentrate on increasing quality, profits, efficiency, and customer satisfaction. Extensive consulting experience in strategic business and financial planning for a multitude of companies.
KEY SKILLS: Analysis, Planning, Communication, Systems & Processes, Quality Assurance, Creative Problem
Solving
BUSINESS EXPERTISE:
Systems and Processes Development: Analyze business operations and systems to identify methods for productivity enhancement. Create and implement new or re-engineered business systems and processes in a wide array of business functional areas. Developed proprietary system for Business Health Assessment to identify ineffective processes and opportunities to improve profitability.
Performance Enhancement: Constant focus on improving business efficiency, public perception of the company, and excellence in employee and customer satisfaction. Emphasize value of strategic implementation of performance enhancement tools such as: Malcom Baldridge Criteria, Six-Sigma, ISO 9000, Lean Thinking, Critical Chain Analysis, and Risk Assessment.
Strategic planning & Decision Support: Translate business goals into detailed operational and financial plans for projects and new businesses. Designed specific high-level tools for analyzing business operations and creating rapid, detailed financial projections and financial modeling of complex projects.
Project Management: Plan, implement, and manage
diverse teams to accomplish projects within defined time frames and budgets.
Taught Principles & Practices of Project Management to numerous Fortune
500 teams, including: GE-Mexico, GE Capital, Thomson Media, BJ Services, Wylie
Laboratories-NASA, and U.S. Department of Energy.
Technical Mastery: Research, self-teach, and
quickly develop proficiency in highly technical and scientific areas. Translate
technical details for a variety of scientific, biomedical, biotechnical,
engineering, and mechanical products and systems into layman's language for
effective communication to non-technical audiences.
Troubleshooting: Analyze complex business and
technical problems, and develop creative practical solutions under limited
budgets.
Change Management: Identify impact of business
changes on all stake holders. Design team building programs, materials, and
training methods to facilitate effective implementation of new systems.
Team Building & Facilitation: Facilitate creation
and management of diverse teams to research, analyze, and create business or
product improvement. Train and direct multi-functional teams to accomplish
business goals. Certified Team Building instructor.
Training & Public Speaking: Recognized for
excellence in communication with extensive experience in teaching, training
workshops, and public speaking. Develop and present training classes on a
variety of business programs, software skills, and workflow systems. Certified
instructor for: Team Building, Developing People Skills, Professional
Leadership Development. Developed and presented over 250 workshops since
1987, having an attendance of over 25,000. Substantial media experience with
over 40 radio and TV interviews.
TECHNICAL EXPERIENCE &
EXPERTISE:
Office Productivity Software Expert: Microsoft
Office 95, 98, 2000, 2003, 2007, 2010; Microsoft Word (macros, field codes, field
calculations, customization, styles, template management, text boxes, graphics,
group editing, complex formatting and layout), Microsoft Excel (massive
spreadsheets, links, references, macros, programming, charting, complex formulas
and design), Microsoft PowerPoint (complex graphics and animation), Microsoft
Project (ver. 95,98,2000,2003,2007), Microsoft Visio (ver 4,5,2000,2003,2007), and
Microsoft Access (ver 95,98,2000,2003,2007).
Internet & e-Commerce: Design and implement
internet based business systems, manage planning and development process for
e-Commerce systems, internet communications, and internet security. Internet
Explorer (ver. 3-9), Firefox (ver. 2-4), Opera (ver. 6-10), Microsoft Outlook (2003,2007,2010),
Microsoft Outlook Express, Dreamweaver, HTML Coding, CSS Coding
Database Design and Programming: Systems analysis,
design, programming, and project management of database and workflow-process
systems. Experienced database developer with Lotus Notes (ver. 3-5), Microsoft
Access (ver. 95,98,2000,2003,2007), Lotus Approach (ver. 6-9), FoxPro, DataFlex, Omnis 3.
Developed multiple projects as sole designer and programmer.
Programming Quality Control: User Interface
Design: application of graphic and artistic design to the creation of
aesthetically pleasing documents, presentations, websites, and program
interfaces. Develop and implement quality assurance testing, code documentation,
reusable code management. Create and publish operations manuals and training
programs.
Hardware & Small Networks: Construct, install,
administrate, and troubleshoot computer hardware and manage small office
networks. Experienced with multiple operating systems, including: CPM,
Macintosh, Windows 95, Windows 98, Windows NT, Windows 2000, Windows XP, Vista, Windows 7. Build
and configure computers from scratch, including a wide variety of subsystems
such as: multiple hard disk configurations, CD and DVD drives, memory
configuration, audio, video, modems, and network interfaces. Have been solely
responsible for establishing all technology, hardware, software, network, and
computer operations at multiple companies since 1983.
Intellectual Property Development: Experience with
intellectual property research and documentation. Assisted in management of
patent protection process for a variety of biotech products.
REPUTATION:
Known for: integrity; faithfulness; absolute
commitment to excellence; constant focus on achieving customer
excitement - not just satisfaction; exceptional creativity in
problem solving and creating new opportunities for profitability; dependable
- fulfill commitments within required time and budget - figure out how to
accomplish the goal without constant supervision; initiative - act in
the best interest of the company without being told to - including pulling very
long days without being requested; intelligence - learn highly technical
systems very quickly; detail & big picture - can look at projects from
both perspectives; personable - get along well with most anyone; servant
leader - lead individuals and teams supportively; positive - "can
do" attitude; systems & processes focus - figure out how to create
effective operations & organization from chaos.
Systems and Processes Development: Analyze business operations and systems to identify methods for productivity enhancement. Create and implement new or re-engineered business systems and processes in a wide array of business functional areas. Developed proprietary system for Business Health Assessment to identify ineffective processes and opportunities to improve profitability.